Exigo and FlexPay: A Powerful Partnership for Direct Selling

Direct selling and MLM companies face a multitude of challenges. Exigo and Flexpay have partnered to solve one critical area that often goes overlooked: payment processing and recovery. Failed payments can lead to significant revenue loss and customer churn, impacting a company’s bottom line.

Exigo and FlexPay, a leader in failed payment recovery, empowers direct selling businesses to streamline payment operations to enhance customer experience and boost revenue.

How the Partnership Works

The integration of Exigo and FlexPay provides a seamless solution to recover failed payments and minimize involuntary churn. Here’s how it works:

1. Seamless Integration: Exigo’s platform integrates seamlessly with FlexPay’s advanced payment recovery solution, ensuring a smooth and efficient process.
2. Invisible Recovery: FlexPay’s technology automatically attempts to recover failed payments without interrupting the customer experience. This “invisible” approach minimizes customer frustration and preserves brand reputation.
3. Enhanced Data Insights: The integration provides valuable data insights into payment trends and customer behavior. This data can be used to optimize payment strategies, identify potential issues, and improve customer satisfaction.

Benefits for Direct Selling Companies

This powerful partnership offers numerous benefits to MLM and direct selling companies:

• Increased Revenue: By recovering failed payments, businesses can significantly boost their revenue and improve their bottom line.
• Improved Customer Retention: Minimizing involuntary churn due to payment failures helps retain valuable customers and strengthen customer relationships.
• Streamlined Operations: The automated payment recovery process reduces manual effort and streamlines operations, allowing businesses to focus on core competencies.
• Enhanced Customer Experience: The seamless and invisible payment recovery process ensures a positive customer experience, leading to increased customer satisfaction and loyalty.
• Data-Driven Decision Making: The integration provides valuable data insights that can be used to make informed decisions about payment strategies, customer segmentation, and marketing campaigns.

A Technical Overview

For technical aspects of the integration, here’s how it works:

• API Integration: Exigo and FlexPay leverage API integration to exchange data and trigger automated recovery processes.
• Real-Time Communication: The integration enables real-time communication between the two platforms, ensuring timely and efficient recovery attempts.
• Security and Compliance: Both platforms prioritize data security and compliance with industry standards, protecting sensitive customer information.

A Customer-Centric Focus

Ultimately, the goal of this partnership is to improve the customer experience. By minimizing payment disruptions and providing a seamless payment process, direct selling companies can build stronger customer relationships and drive long-term growth.

For more information on how Exigo and Flexpay can drive a better customer experience and more revenue for your direct selling company, request a demo today.